Trust
Build a manufacturing community climate of mutual respect and trust through openness, credibility and trusting others

Integrity
Demonstrate QMA mission, values & principles by acting in an honest, respectful and socially responsible ways

Leadership
Key members take an active & shared leadership role that demonstrates commitment to achieving our mission

Communication
Encourage open and honest dialogue between members and our external partners

Guiding Principles:

• Focus on what works for our members, our external partners and the community
• Demonstrate the highest levels of professionalism & respect in all we do
• Help each other when we can
• Recognize & celebrate the successes where appropriate and routinely learn from our efforts that fall short of our goals
• Promote the benefits of the local manufacturing sector and its importance to the community

Approach:

• We all "give a little" to get back "a lot more"
• Keep everything QMA as LEAN and informal as possible
• Flex to give members the real value added activities & help they want, when and where they want it
• Our chosen activities are all "pull" from member needs, no "push"
• Agenda must be industry driven & supported by local economic development partners
• Effectively communicate every possible networking opportunity
• Use an "On-line" communication strategy to make it as easy as possible for all
• Ruthlessly protect the time constraints of members i.e. Site tours ~ once per quarter – breakfast meeting format, < 2 hours
• Make it easy for local manufacturing leaders to share, learn from others, & cooperate towards common goals
• Use the "Member needs help" concept to offer help while protecting confidentialities
• We create and destroy sub groups or strategic interest groups where there is "Pull"
• No-selling – information exchange and networking only
• Yearly renewal of our charter is essential to ensure balance between strategic and tactical goals needed to meet our mission

Measuring Success:

• Leveraged Funding Dollars made available for local manufacturers
• Number of members from manufacturing firms per event – if useful, people will come
• Member satisfaction checks & testimonials & Communication "touches"
• Improving member Companies’ results